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 If you're worried you might fall behind with your mortgage repayments, or if you can't meet them, it's important to contact us as soon as possible. We have procedures for handling payment difficulties and we'll try to help. Call us on 0800 954 2093 to discuss payment difficulties. Before contacting us, it is important that you have an up to date breakdown of your financial circumstances. Filling in our Income and Expenditure Form will help you. To download a copy, please click here and complete as much information as possible. This information will help us be better equipped to arrange payment plan that suits your needs. (Please note to fill the Income and Expenditure Form in electronically then you will need the latest version of Adobe Acrobat Reader. This can be downloaded directly through the link at the bottom of the page or alternatively through the Adobe website.) Call us on 0800 954 2093 to discuss payment difficulties. You can also get free independent advice from other organisations and additional information can be found in the Financial Services Authority (FSA) Information Sheet at: http://www.moneymadeclear.fsa.gov.uk/pdfs/mortgage_cantpay.pdf For additional Arrears Guidance please click here  |
